Store Policies
Refund & Return
Policy
We stand behind the quality of our gear. If you are not completely satisfied with your purchase, we make returns and exchanges as simple as possible.
Return Window
30 Days
From the date of delivery to initiate your return or exchange request.
Restocking Fee
$0.00 (Free)
No restocking fees for standard returns. Exchanges are always 100% free.
Refund Processing
3-5 Days
Once our warehouse receives and inspects the condition of your returned items.
How to start a return
Submit Request
Email us at support or use the portal with order ID.
Get Shipping Label
We'll email you a prepaid return shipping label instantly.
Ship the Items
Pack original items, attach label, and drop off at courier.
Receive Refund
Refund is sent back to your original payment method.
Eligibility for Returns
To qualify for a refund, all items must be in their original, brand-new condition. They must be unworn, unwashed, free of chalk, sweat, odor, and pet hair, and include all original tags and product packaging. Items returned in damaged or noticeably used condition are not eligible for a refund.
Exchanges & Store Credit
Need a different size or color? Exchanges are 100% free! We will provide a prepaid return label and ship out your replacement item at no additional cost. Alternatively, you can choose store credit, which is issued via email immediately upon package shipment registration.
Damaged or Defective Items
If your gear arrived damaged, or if there is a manufacturing defect under normal training usage, please notify us immediately. We will ship a replacement out to you at no cost, no return needed for verified damages.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift Cards
- Items marked "Final Sale" or clearance items
- Custom gym equipment or personalized products
Need to start a return right now?
Click the button to open a support message with our team.