Help Center

Frequently Asked
Questions

Find quick answers to common questions about shipping, sizing, returns, and our lifetime gear warranty.

Standard domestic shipping takes 3-5 business days. Express shipping options are available at checkout and deliver within 1-2 business days. International orders typically arrive in 7-14 business days depending on customs processing.
Yes, we ship to athletes worldwide. Customs fees, duties, or local taxes may be applied at your country's border and are the responsibility of the customer.
We offer 30-day hassle-free returns on all products that are unused, clean, and in original packaging. You can read our full policy details on our Refund Policy page.
To initiate a return, visit our returns portal or email us at alphalift626@gmail.com with your order number and email. We'll send you a prepaid return shipping label and step-by-step instructions.
Every product detail page has a specific "Size Guide" button that contains detailed physical measurements. For knee sleeves, measure around the middle of your knee joint with your leg straight before ordering.
Yes, our standard neoprene and heavy-duty 7mm and 9mm knee sleeves comply with the dimensions and guidelines of major powerlifting federations. Please check your specific federation's rulebook to confirm approved brand list regulations.

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